1
Before processing
Cancellation may be requested before support begins processing the selected package for the submitted TikTok ID or PUBG GLOBAL ID.
Policy
Cancellation Policy
This policy explains when a customer can request cancellation for a ShopCoinsHub digital top-up order.
ShopCoinsHub Policy
Cancellation Policy
This policy explains when a customer can request cancellation for a ShopCoinsHub digital top-up order.
01
Before processing
02
After delivery
03
Unclear order details
2
After delivery
Orders that have already been delivered to the submitted account ID usually cannot be cancelled.
3
Unclear order details
Incorrect IDs, duplicate orders, unpaid orders, or unclear details may be reviewed by support before a cancellation decision is made.
4
Business protection
ShopCoinsHub may cancel suspicious, duplicate, or incomplete orders to protect customers and platform operations.
Note
Important
For the fastest cancellation review, contact WhatsApp support with your order ID as soon as possible.
Clear terms
Customer support
Digital service